PRIVACY POLICY

At Virtual HR Co., we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store and disclose personal information when you engage with our services or visit our website.

Virtual HR Co. is a virtual HR consultancy providing human resources support and advisory services to businesses across Australia. Our services include HR administration, recruitment support, policy and procedure development, onboarding assistance, compliance support, and general HR advisory services.

​

We may collect personal information such as your name, business name, contact details, billing information, and any other information you choose to provide when contacting us or using our services. Where required for HR or recruitment services, we may also collect employment-related information and, in some cases, sensitive information, but only where it is reasonably necessary for the services being provided.

​

Information is generally collected directly from you when you submit an enquiry through our website, communicate with us via email or phone, attend meetings, enter into service agreements, complete onboarding documents, or submit recruitment applications or resumes. We may also collect limited information through cookies and website analytics tools to help improve website performance and user experience.

​

We use personal information to provide our HR consultancy services, respond to enquiries, manage client relationships, process invoices, support recruitment and administrative activities, improve our services, and meet any legal or regulatory obligations.

​

We may disclose personal information to trusted third parties who assist in operating our business, including software providers, recruitment platforms, professional advisers, and regulatory or government bodies where required by law. We do not sell or rent personal information to any third parties.

​

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information may be stored electronically using secure cloud-based systems. While we take all reasonable precautions, no method of electronic storage or transmission is completely secure.

​

You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated. We will respond to such requests in accordance with applicable privacy laws.

​

Our website may use cookies and analytics tools to improve functionality and understand website usage. You can disable cookies through your browser settings, however this may affect website performance.

​

Our website may also contain links to third-party websites. We are not responsible for the privacy practices, content, or accuracy of those external sites.

​

We may update this Privacy Policy from time to time, and the most current version will always be available on our website.